With online competition increasing every day , every retail manager wishes they had more hours to deal with daily challenges . These include hiring and training employees to provide the best customer service, being present as a manager, managing operating costs, and much more. Fierce competition has left retailers trying to find the cheapest deals and incentives to offer the customer that will entice them to enter. Online and offline attendance is the number one priority. Therefore, daily chores are left to last. Retail managers understand that they have to change to play the game.
But the problem is that you need more than 24 hours a day to meet all these business needs. We've surveyed hundreds of email list retailers who use Connecteam every day as a tool to address common day-to-day challenges. Below is a demonstration of best practices for overcoming challenges faced by retailers before digitization. Find out what Connecteam can do for your retail business. Common Challenges Facing Retail Managers Communication at all levels “Communication between management and shop workers was extremely difficult.
The employees don't know each other, and then we expect them to form a unit, it doesn't make sense! "I just don't have time to communicate changes - whether it's a protocol, an announcement, a new sale, theft or fraud, the employee of the month, new PR efforts or even a positive review – there just isn't enough time! And I don't even have a way of knowing who got the message. ”As a large retail company, Connecteam's solution is ideal for us. The software and its management system help us to be in constant contact with each other. This has been helpful in keeping in touch with other branches as they are based across the country. –Barak Alfital, FOX GroupKeep employees engaged “Keeping all of my staff engaged and motivated to get the job done and provide quality customer service is a tough job.